Optimized Offices’ Office 365 Training Approach a ‘Huge Success’ for Phoenix Specialty Manufacturing


Optimized Offices’ approach to on-site Microsoft Office 365 training has been acknowledged as a ‘huge success’ by John Bozard, Information Technology Manager at Phoenix Specialty Manufacturing Co . The custom curriculum of eleven one-hour classes resulted in positive improvements company-wide. Trained employees have reduced waiting time for customers, reduced production waste and processing waste across the company, improved operating efficiency and email quality. The bonus benefit has been the creativity and improvement efforts ignited in team members who mastered new skills. Phoenix Specialty, SCMEP.org and Optimized Offices worked together to offer in-house training following the company’s migration to Office 365, on Windows 7, Outlook 2013, Word 2013, and Excel 2013. Read more…